Blue Falls Car Wash

Ken Deavers 3 months ago

Nate (site manager) did a great job resolving my issue with the tire shine. He also jumped my car because my battery died, tremendous help! Great customer service, thank you again Nate.

Google User 5 months ago

Please tell me why I just paid $13 for a car wash and underbody wash, but then had to get home and STILL take my time with a rag and cleaner to get bird poop off my car in four places! The rinse was not at all efficient and left soapy water on my car. It felt way too fast of a pass-through process to even do much of anything, and I can see streaks on my hood that still look dirty. Pretty solid waste of $13, in my opinion. Usually you can feel the jets beneath your feet when you pay for underbody, but I wasn't able to feel them. So either they're super weak or I didn't get what I paid for. Definitely won't go back.

R Z Edited 7 months ago

Missing pre-soak jets for months.... Last set of brushes that touch the mirrors are greasy and dirty... But today there was zero water for the entire line, except for rinsing. Those brushes loaded with salt and sand are just grinding away for the first half length of the line. How are you guys not stopping this idiotic process? You just let people damage their paint? Edit: Two days later, again... I stop the car and asked the manager about it(the older gentleman) he's reassuring me that there's soap, I'm explaining I see the pre-soak first station not working(high pressure), he says it is... There's a 5 car line behind me, I ran again through the same thing... Just for clarity, this works on basic plan at blue Fall on Pearl. We have 2 car memberships for a very long time, we used to go on pearl rd, when this one was not open. We're canceling both - its one thing to apologize and fix the problem, another thing to BS the customers on their expense

Okey Roman 8 months ago

Staff was rude and unprofessional... I have a pass on my other cars; but, was in a rental and needed help using automated machine. The addendant was rude and called me a dumb ass because I needed help.... Then I asked for the managers name and number to contact him and was blown off... said he'll be in tomorrow... 4 people in the office all unwilling to assist me... Great job guys and gal for you positive experience... Will be looking for a new establishment to spend my hard earned money...

Karen S a year ago

First time here. I bought a single wash online then drove up to the teller and the nice fellow scanned the code I received via email and I was off! The conveyor belt takes you thru then you pull around to vacuum your vehicle. It seemed to wash my car and salt off pretty good 😃 The first suction device I was trying to use was horrible. 😲 Luckily the other one, next to that one, was very strong and kinda fun to use. (I accidentally sucked up a quarter. 😩). Next time I will make sure my car is cleaned out before coming here so I can better vacuum.